Hotel Crown Hills Ueno Premier - Tokyo

A. Amazing city views, spacious room, convenient location

A. Stained carpets, confusing lobby access

would come here again

Nice room with cool amenities like a washing machine, fridge, and air conditioning. The bathroom had good pressure and a bidet, and I loved the strong wifi. Easy walk to Ueno station and the museums. The views were awesome, especially from higher floors. Breakfast had decent options too.

Very nice nighttime tranquility offering a relaxing atmosphere.

My experience was frustrating from the start. The entrance to the hotel was confusing, and I felt lost trying to find the lobby on the 20th floor. To make matters worse, I was charged incorrectly at check-in and had to deal with a panic-inducing call the next morning, both unnecessary and stressful. I noticed that the hallway carpets were outdated and gave a neglected impression. Even the towels in the room were worn out, quite disappointing for a hotel at this price point.

The venue was excellent value and well-maintained, I greatly enjoyed the location adjacent to Close to many jr as well as the Ueno Park, which is a pleasant place to stroll and admire the cherry blossom, and city views.

The room was large with magnificent views across Ueno park. The bed was extremely comfy and there were an electric kettle and a fridge.

The staff turned out to be very polite. The rooms were neat and compact, especially those with fantastic view and complimentary high speed WiFi and high floors.

The staff - some of them were very unhelpful.

Spacious room, fine views

We loved rooms with amazing views. The breakfast at the place was savoury and tasty with many varieties. The staff there were excellent and friendly.

During my stay, I appreciated the amazing views of the Tokyo skyline from my room, especially on clear days when you could even see Mount Fuji. The location was perfect, with close proximity to Ueno Park and a variety of restaurants and shops nearby. I especially loved the self-service coffee area that provided a nice spot to relax and enjoy a beverage. The carpet in the hallways felt heavily stained and could use a refresh, and the shower setup was a bit awkward to use. It was a comfortable stay, and I'd definitely return for the view and convenience.

Positive, The location is great, just a short walk from two train stations. Daily cleaning and fresh towels were a plus. I enjoyed the amazing view of the Tokyo skyline from my room. Plus, there's a 7/11 right next door for quick snacks 😊

The room had a fine view of the Tokyo Skytree, but the carpets in the hallway needed attention. A solid stay.

The fine view of Tokyo Skytree from my room was a amazing feature, made my stay really good.

I found the breakfast options to be quite limited, with little variety over multiple days and no fresh fruit available.

The location is perfect, just steps away from Ueno Station. Friendly staff made communication easy. Enjoyed fine views of Tokyo Tower and the Skytree from my room.

comfortable stay but lacking in detail

The view from my room of the Tokyo Skytree was fine and added a nice touch to my stay. The room was also well-appointed, providing amenities like a fridge and strong wifi. I appreciated the hotel's prime location, being just a short distance from Ueno and Okachimachi stations, with access to public transport and nearby shopping. The city views were a highlight that enhanced my experience.

I noticed that the carpets in the hallways could use some attention, as they appeared dated and detracted from the otherwise pleasant atmosphere.

Couldn't recommend more for a brief stopover

Incredibly spacious, amazing views, especially from the higher floors.

Not a single complaint.